email from Md. Amirul Hussain, is clearer in what the problem is -
their facilities are limited and there is no separate place for filling balloons, balloons are filled where the gas is, but not open enough for filming to be done as we need. the balloons are then brought to a different, further place for release, so filming cannot be done as requested. he says the filming they already sent was done as best they could manage with what their facilities are
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